People of Housing Security:
Rosalynd Doyle

Rosalynd Doyle has always had a calling to help those in her community. That passion is clear in her professional journey over the years, and she is excited to continue making a difference in the lives of others through her new role as a Street Outreach Case Manager with Heading Home. 

In this position, Rosalynd’s work is centered around supporting unhoused individuals throughout the community. This includes people sleeping outdoors, in vehicles, hotels, shelters, or in places not meant for human habitation. Her role is part of a larger community initiative working to address unsheltered homelessness in Monroe County. Read more about that initiative here.

As a Heading Home staff member, she is embedded at Centerstone, an organization that provides behavioral health and addiction services along with supportive housing. There, Rosalynd works closely with Centerstone staff as well as fellow Heading Home Street Outreach Case Manager Lilly Meister. Rosalynd shared that she, Lilly, and other Heading Home case managers often conduct outreach together to coordinate and connect with more individuals and offer resources. 

“Even though it’s case management, it’s totally different than something I’ve ever done before”

One aspect that makes Rosalynd’s work especially unique is her ability to truly meet clients where they’re at, including going to encampments. She noted that many of the camps she has visited are elaborate and that clients take pride in their spaces. “They have their own community and take care of each other,” she said. 

Rosalynd grew up in Bloomington and is grateful to be making an impact in the town she calls home. Over the course of her career, she has worked across many sectors. “I’ve run the course of helping professions,” she joked. 

One of Rosalynd’s first jobs was as an insurance agent, where she recalled spending her entire first day helping someone find resources in Bloomington. She later went on to work as a teaching assistant in a behavioral classroom at Bloomington North High School, where she fell in love with supporting students facing behavioral challenges. “Some of those kids are still my babies,” she shared. “I still keep in touch with them.”

During the same time that Rosalynd worked at Bloomington North High School, she also worked at Meadows Hospital as a mental health technician. Although Rosalynd enjoyed her time at both places, she eventually moved to Indianapolis to take on a position that allowed her to focus on one job. She began working at Lutherwoods Children’s Home, a treatment facility for children with behavioral health challenges. Many of the children Rosalynd worked with were from the ages of 7-17 and dealt with complex situations including probation, sex trafficking, and mental illness.

During the COVID-19 pandemic, Rosalynd worked at Indiana Center of Recovery, creating an art therapy program during her time there. From there, Rosalynd worked in an Applied Behavior Analysis clinic as a registered behavior technician. She worked with kids on the autism spectrum, helping to teach them basic communication skills and daily living tasks. Rosalynd then went on to become a Family Case Manager for the Department of Child services before returning to Bloomington last year.

Now as a case manager for Heading Home, Rosalynd is excited to continue helping others in a new field. “Even though it’s case management, it’s totally different than something I’ve ever done before,” she said. 

Rosalynd approaches her work with compassion and encouragement, drawing from her own lived experiences with homelessness and as a single parent. “The reason that I have compassion for everyone that I’ve ever worked with is because I have been there,” she said. 

At the heart of everything Rosalynd does are her three children: Michaelis, Kahza, and Jazzlyn. “My kids are my story,” she said. “I want to make the world a better place for them.”